Legal

Terms of service

What we provide, what we do not, and what we each undertake.

Last updated: 6 September 2026

1. The agreement

These terms govern access to the Procurevent website and application. Where your organisation has signed a separate written agreement or order form with us, that agreement takes precedence over these terms wherever the two differ.

The contracting entity is Event Clinic Kft., registered at 1054 Budapest, Aulich u. 3., Hungary, EU VAT number HU8221506.

2. What the service is

Procurevent is multi-tenant software for event procurement. It supports supplier discovery and private supplier panels, structured requests for quotation and mini-tenders, quote comparison, approval workflows, award decisions and operational handoff.

Procurevent is a system of record and a workflow tool. It is not:

  • a party to any contract you form with a supplier or a buyer;
  • a broker, agent or intermediary in your commercial relationships;
  • a provider of legal, tax, procurement or financial advice;
  • a payment processor or escrow service;
  • a guarantor of any supplier's performance, solvency, credentials or insurance.

3. Public procurement — an express exclusion

Procurevent is not a statutory public procurement system and is not warranted as compliant with any public procurement regime. That includes, without limitation, the Hungarian EKR system, publication through TED, EU eForms notice standards, and the EU public procurement directives.

If your organisation is subject to public procurement law for a given purchase, you are responsible for meeting those obligations. Using Procurevent does not discharge them, and nothing in the product or our documentation should be read as advice that it does. Obtain specialist procurement counsel.

4. Accounts

  • You must give accurate registration information and keep it current.
  • You are responsible for activity under your account and for keeping credentials secure.
  • You must not share an account. Administrative and buyer accounts should use multi-factor authentication where available.
  • Tell us promptly at security@procurevent.com if you suspect unauthorised access.

5. Acceptable use

You must not:

  • attempt to access another organisation's data, or probe for ways to do so;
  • attempt to view competitor submissions, pricing or invitation lists you are not entitled to see;
  • upload malware, or content you have no right to share;
  • scrape, bulk-extract or resell data from the platform;
  • use the platform to run a sham competitive process, or to misrepresent an intention to award;
  • interfere with the operation, security or integrity of the service.

We may suspend access where we reasonably believe a breach of this section is occurring, and we will tell you why.

6. Buyer obligations

  • Requests must describe the requirement accurately, including scope, dates and required documents.
  • Deadlines and evaluation criteria you publish must be applied as stated.
  • Clarifications must not be used to advantage one supplier — the platform categorises them for this reason.
  • You are responsible for your own approval policy, spending authority and internal governance.
  • Where your data includes personal data, you act as controller and we process it on your instructions under a data processing agreement.

7. Supplier obligations

  • Company information, categories and service regions must be accurate.
  • Compliance documents must be genuine, current, and yours to provide.
  • Submitted quotes must be a real offer on the terms stated.
  • Confidential information in a brief must not be disclosed or reused outside that request.

There is no fee to register or to be eligible for buyer invitations, and we do not operate paid ranking or placement. If any charged supplier service is introduced, it will be optional and stated clearly before it applies.

8. Your data and your content

You keep all rights in the data and documents you put into Procurevent. We do not claim ownership of it, and we do not use one customer's commercial data to benefit another.

We use your content only to provide and support the service, and as instructed by you or your organisation's administrators. Handling of personal data is described in theprivacy policy.

Some records are immutable by design — audit events, award snapshots, approval actions, contract assents, invoice payment events, request versions, clarification messages and supplier exclusion verdicts cannot be edited or deleted, by anyone, including us. This is a deliberate integrity control: an award must remain reconstructable. It is also a real limit on any request to alter those specific records, and the list named five of the eight until 5 September 2026.

9. Availability and support

We aim for high availability but do not warrant uninterrupted service on these terms. Any service levels, support hours and credits are those set out in your order form; these terms do not themselves commit us to a service level.

We may perform maintenance that briefly interrupts availability, and will give advance notice of planned work where reasonably possible.

10. Fees

A subscription taken on the pricing page is paid by card at checkout, in advance, for the period shown at the time of purchase. Implementation packages and managed sourcing engagements are quoted separately and set out in an order form; where one exists, its invoices are payable within 30 days. Currency, any indexation and the treatment of VAT are those stated on the pricing page or in that order form.

11. Warranties, liability and indemnities

[To be confirmed — pending legal review.] Warranty scope, disclaimers, liability caps, excluded losses and indemnities are the clauses that determine what happens when something goes wrong. We are not going to publish placeholder wording for them. If you need our position before it is finalised, ask us and we will tell you where the drafting stands.

12. Term and termination

Either party may terminate as set out in the order form, which is also where notice periods are agreed. On termination you can export your data, and we will delete or return it subject to the legal retention exceptions described in the privacy policy. Ask us for an export before you terminate rather than after, so there is time to complete it.

13. Changes to these terms

We may update these terms. For material changes affecting a paying customer we will give advance notice to that organisation's administrators rather than relying on a silent edit. The date at the top always reflects the current version.

14. Governing law and disputes

These terms are governed by the law of Hungary. The courts of Budapest have exclusive jurisdiction over any dispute arising out of or in connection with them, without prejudice to any mandatory consumer protections that cannot be varied by agreement.

15. Contact

General: hello@procurevent.com. Privacy: privacy@procurevent.com. Security: security@procurevent.com.